MEE6
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Bug Report
Billing - Refund Request
Billing - Plan Upgrade or Downgrade
Billing - Payment Failed
Billing - Server Transfer
Billing - Missed Discount Coupon
Billing - Renewal Cancelation
Billing - Monetize Refund
Billing - Monetize Renewal Cancellation
Billing - Monetize - Other
Billing - Other
Account - Account Transfer
Account - Email Change
Account - Payment Method Removal
Account - Invoice Update
Account - Other
Technical - Custom Bot Not Working
Technical - Social Connectors Not Working
Technical - Recording Plug-in Errors
Technical - MEE6 Does't Give Roles
Technical - Other
Product - Difference Between Pro & Premium
Product - Premium Limits
Product - When is Pro Active
Product - How Monetize Works
Product - Feature Request
Product - Other
<div class="controls"> <label class="checkbox required"> <input type="checkbox" name="helpdesk_ticket[custom_field][cf_the_description_below_can_be_left_empty_or_filled_with_a_2270569]" id="helpdesk_ticket_custom_field_cf_the_description_below_can_be_left_empty_or_filled_with_a_2270569_101000545724" value="1" class=" required checkbox section_field" /> I understand that the MEE6 team will review the report and may reach out for further information, but no replies, updates or ETA will be provided at this time. </label> </div>
<label class=" required control-label cf_discord_id_or_email_address_2270569-label " for="helpdesk_ticket_cf_discord_id_or_email_address_2270569">Discord ID or Email Address</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_discord_id_or_email_address_2270569]" id="helpdesk_ticket_custom_field_cf_discord_id_or_email_address_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" control-label cf_reason_for_refund_2270569-label " for="helpdesk_ticket_cf_reason_for_refund_2270569">Tell us more...</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_reason_for_refund_2270569]" id="helpdesk_ticket_custom_field_cf_reason_for_refund_2270569"><option value="">...</option> <option data-id="101001027723" value="I'm discontinuing my server">I'm discontinuing my server</option> <option data-id="101001027722" value="I've encountered technical difficulties using MEE6">I've encountered technical difficulties using MEE6</option> <option data-id="101001027725" value="MEE6 will be replaced by another bot">MEE6 will be replaced by another bot</option> <option data-id="101001027724" value="Subscription is too expensive">Subscription is too expensive</option> <option data-id="101001027727" value="I purchased Pro instead of Premium">I purchased Pro instead of Premium</option> <option data-id="101001027721" value="I'm missing functionalities">I'm missing functionalities</option> <option data-id="101001027728" value="Other (tell us more in the Description field below)">Other (tell us more in the Description field below)</option></select> </div>
<label class=" control-label cf_new_plan_2270569-label " for="helpdesk_ticket_cf_new_plan_2270569">New Plan</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_new_plan_2270569]" id="helpdesk_ticket_custom_field_cf_new_plan_2270569"><option value="">...</option> <option data-id="101000545762" value="Monthly Subscription">Monthly Subscription</option> <option data-id="101000545763" value="Yearly Subscription">Yearly Subscription</option> <option data-id="101000545764" value="Lifetime Subscription">Lifetime Subscription</option></select> </div>
<label class=" required control-label cf_old_server_id_2270569-label " for="helpdesk_ticket_cf_old_server_id_2270569">Old Server ID</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_old_server_id_2270569]" id="helpdesk_ticket_custom_field_cf_old_server_id_2270569" /> </div>
<label class=" required control-label cf_new_server_id142153_2270569-label " for="helpdesk_ticket_cf_new_server_id142153_2270569">New Server ID</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_new_server_id142153_2270569]" id="helpdesk_ticket_custom_field_cf_new_server_id142153_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" required control-label cf_name_of_the_server_2270569-label " for="helpdesk_ticket_cf_name_of_the_server_2270569">Name of the Server</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_name_of_the_server_2270569]" id="helpdesk_ticket_custom_field_cf_name_of_the_server_2270569" /> </div>
<label class=" required control-label cf_name_of_the_server_2270569-label " for="helpdesk_ticket_cf_name_of_the_server_2270569">Name of the Server</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_name_of_the_server_2270569]" id="helpdesk_ticket_custom_field_cf_name_of_the_server_2270569" /> </div>
<label class=" control-label cf_old_account_id_2270569-label " for="helpdesk_ticket_cf_old_account_id_2270569">Old Account Discord ID</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_old_account_id_2270569]" id="helpdesk_ticket_custom_field_cf_old_account_id_2270569" /> </div>
<label class=" control-label cf_new_account_discord_id_2270569-label " for="helpdesk_ticket_cf_new_account_discord_id_2270569">New Account Discord ID</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_new_account_discord_id_2270569]" id="helpdesk_ticket_custom_field_cf_new_account_discord_id_2270569" /> </div>
<label class=" required control-label cf_new_email_2270569-label " for="helpdesk_ticket_cf_new_email_2270569">New Email</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_new_email_2270569]" id="helpdesk_ticket_custom_field_cf_new_email_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
<label class=" required control-label cf_server_id41677_2270569-label " for="helpdesk_ticket_cf_server_id41677_2270569">Server ID ( https://www.alphr.com/discord-find-server-id )</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_server_id41677_2270569]" id="helpdesk_ticket_custom_field_cf_server_id41677_2270569" /> </div>
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