Is your MEE6 bot offline?
The normal status for MEE6 is online, indicated by a small green dot, as shown below.
If your MEE6 bot goes offline, the green dot will change to a grey, empty circle.
If this happens, you can join our Support Server and check the latest messages in the #status-updates channel.
If we're aware of any ongoing issues, they will be posted there. Here's an example of such a message:
Please note:
If MEE6 is offline and you see a recent message about it in #status-updates, there’s nothing you need to do. Just be patient while we work to get it back online! If we do not seem aware of the issue, you can let us know on the server.
Custom Bot (Bot Personalizer) is Offline
If you have Premium and you use the Bot Personalizer feature to have a custom MEE6 bot, which is offline, then try the following:
Make sure that your Premium subscription has not expired and is still active on your server. If your server loses Premium, your custom bot goes offline.
Check our Support server as described above to see if there is an ongoing issue.
If there is no ongoing issue, you can try resetting your custom bot by visiting https://discord.com/developers/applications and:
Go to the Bot's tab and reset the token (save it)
Next, go to the OAuth2 tab, paste the following URL in "Redirect": https://mee6.xyz/custom-bot-auth
Finally, reset the secret token, copy it, and visit the Dashboard to reinvite the custom bot with the new codes
It is also good to check that all 3 Privileged Gateway Intents are enabled. Follow this guide for a step-by-step instruction.
If you have any questions about this, do not hesitate to join our Support Server✌️