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Server Owner: How to See Information About Subscribers on Stripe

Currently accessing your subscription details is limited to Standard Stripe Accounts only. This means that if you have an Express Account you will need to contact us.

In short, this article will teach you how to access your subscriber’s details which include:

  • Tier they have subscribed
  • Full personal details (Name/Email/ID)
  • Customer’s Discord User ID

Step 1: Accessing Stripe

Visit or alternatively, -> your server -> Monetize Your Server -> Receive Payments -> 3 Dots -> Dashboard

Step 2: Finding Subscriptions

Go to Payments and then Subscriptions

Step 3: Reading the Details

Once we open a subscriber’s detail, we have access to:

  • Which tier (plan) they are subscribed
  • Their 4 last credit card digits
  • Full name
  • Email and more

Step 4: Going Deeper

In case you would like to access in-depth details (Discord User ID other event dates) simply scroll down to events and for further details click on A Checkout Session was completed (keeping in mind that the logs are kept for 30 days only):

We're aware that this might be a bit too technical, and we're working on improvements!

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