Follow the steps below to solve any issues with your slash commands.
You need to try these steps one-by-one, checking after every step if the issue is resolved or not:
- Check if the command in question is enabled on your server's dashboard. Try turning it off and back on again.
- Make sure that the settings and permissions for the command in question are correct. Follow our How to Set Role Permissions for MEE6 Commands support article for a step-by-step guide.
Important: make sure to check the Troubleshooting part of that article to address one of the most common issues with slash commands — Integrations settings. - Check that all slash commands are enabled on the dashboard.
For that, visit your dashboard and select your server. Then, go to Settings and, at the bottom of the page, check if slash commands are enabled. If not, turn them on and wait up to 24 hours. - If you have only MEE6 and no custom bot (Bot Personalizer), try kicking MEE6 from your server and inviting it again. All your information will remain saved.
- If you have a custom bot (Bot Personalizer), turn the slash commands off in the Settings on your dashboard, kick your custom bot (and MEE6 if you have it). All your information will remain saved.
Then, visit https://discord.com/developers/applications/ → select your App → go to the Bot tab → make sure all the 3 options under Privileged Gateway Intents are turned on (enable them if any are off) → scroll up and regenerate the token → copy the new token, visit your MEE6 Dashboard (setup your MEE6 again) → Bot Personalizer and paste it there.
Keep in mind that if your server has 2FA (you can check by visiting the server settings → Moderation → bottom of the page) you will need 2FA enabled on the Discord Account owning the custom bot too (Discord disables a lot of features when it's not synced).
Now, simply add MEE6 back and the custom bot back again.
Lastly, follow the step #2 again to make sure that the role permissions are set correctly, including Integrations.
- If the previous steps didn't help, turn the Slash Commands off. Wait 24 hours and turn them on again, and wait up to 24 hours again.
If you have any questions about this, do not hesitate to join our Support Server✌️